PERSONAL DATA PROTECTION LAW TEXT

Dear Customers, Potential Customers, and Website Visitors,
At Çakır Endüstriyel Üretim Dış Ticaret Limited Şirketi, we place great importance on protecting your personal data. As a "data controller" under the Personal Data Protection Law No. 6698 ("PDPL"), we would like to inform you about the personal data we process and related processing activities.

PERSONAL DATA WE PROCESS

• Identity Information: Name, surname, date of birth, TR ID number
• Contact Information: Address, email address, phone number
• Details of Your Use of the Website: Activities, transactions, preferences, and products visited on the site
• User Credentials: Usernames and passwords assigned to you
• Company Information: Company name, phone number, and address

In addition to these:

• For E-commerce Customer Purchase Agreements: Identity, contact, and payment-related information, including invoice details.
• If payment is made via credit card: Payment method, bank details (if wire transfer is chosen), and IBAN information.
• For Users: Data related to the operation and management of electronic commerce systems, customer services, and complaints management.

For marketing permissions:

• Information used for tailored campaigns, promotions, and marketing, including demographic data, shopping habits, product/service preferences, transaction history, and payment details.

PURPOSES OF PROCESSING PERSONAL DATA

Your personal data may be processed for the following purposes, in compliance with applicable data protection laws:

• Addressing your inquiries and complaints.
• Meeting obligations arising from legislation and providing information to authorized public institutions and organizations.
• Ensuring the proper execution of operational processes, including after-sales services.
• Managing payment transactions and improving user experiences.
• Conducting surveys and statistical analyses to enhance products and services.
• Providing personalized campaigns, promotions, and advertisements if you have granted marketing permissions.

METHODS AND LEGAL GROUNDS FOR COLLECTING PERSONAL DATA

Your personal data is collected through the following methods:

• Online transactions, communications, and surveys.
• Membership registration, user profile creation, and order processing on the website.

The processing of your personal data is based on the following legal grounds:

• Compliance with legal obligations.
• Fulfillment of contractual obligations.
• Protection of legitimate interests.
• Explicit consent for processing in cases not covered by legal or contractual obligations.

TRANSFER OF PERSONAL DATA

Your personal data may be transferred to:

• Domestic and international business partners and service providers for IT, logistics, payment processing, customer services, and marketing purposes.
• Authorized public institutions and judicial authorities as required by law.
• Banks and secure payment providers for credit card transactions (without retaining credit card information).

YOUR RIGHTS

As per Article 11 of the PDPL, you have the following rights regarding your personal data:

• To learn whether your personal data is being processed.
• To request information regarding data processing activities.
• To learn the purposes of processing and whether the data is being used in accordance with these purposes.
• To know the third parties to whom personal data is transferred domestically or abroad.
• To request the correction of incomplete or incorrect data.
• To request the deletion or destruction of personal data under applicable conditions.
• To request notification of data correction or deletion to third parties to whom data has been transferred.
• To object to any adverse outcomes resulting from automated processing of personal data.
• To request compensation for damages caused by unlawful processing of personal data.

CONTACT

You can submit your inquiries or requests regarding personal data to Çakır Endüstriyel Üretim Dış Ticaret Limited Şirketi:

• Email: info@drmayahome.com
• Address: Yakuplu Mah. 38. Sk. No:25A, 34524 Beylikdüzü/İstanbul-Türkiye
• Phone: +90 546 626 31 03

For written applications, please address them to the company’s official address mentioned above. Please note that specific procedures may apply depending on the nature of your request, as required by applicable laws.